: Job Details :

Company : Masternaut

Job Location : Aberford, England, GB

Posted on : 2020-11-25

Job Description :

The role of a Customer Support Agent within Masternaut is key to our long term customer satisfaction and ongoing quality initiatives.
The role is key to minimising in-life issues, identifying engineering, system and hardware faults.
The ultimate aim is to give the customer a great experience, measured through NPS, delivering on our promises and ensuring a right first time attitude is applied to every interaction.
It is a challenging technical role requiring an appetite and enthusiasm for detail, customer service, quality and refusing to lose.

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