Customer Support Engineer
: Job Details :


Company : AES


Job Location : England, gb


Posted on : 2021-05-07


Job Description :

Position: Customer Support EngineerLocation: CambridgeshireSalary: £38,000 to £42,000 + Excellent Benefits / Prospects (including Relocation Assistance)If there is something stopping you from achieving all you’re capable of, you’ll relish a role with a company that will positively encourage you to be pro-active – a real opportunity to release your true potential.
The Company: Our Client, an innovative dynamic passionate Company that manufactures minimal invasive next-generation robotic-assisted medical devices that are at the forefront of how surgical procedures are carried out.
An award-winning company that plans to significantly disrupt the way surgery is performed for the benefit of millions of patients all around the world.
Due to sustained continued expansion they now require a Customer Support Engineer , to develop initiatives and processes that ensure field service activity can scale sustainably worldwide.
You will be supporting the field service teams in the field to deliver and expand their servicing capability, that both delight the customer and ensure high quality is maintained in the product.
You will seek to continuously improve the way my Client work both internally, with third party service providers, and directly with the customers.
If you’re looking for an exciting and challenging role where you can contribute to the growth of our service engineering capabilities in all our geographies, then this could be the perfect role for you.
The Person: Candidates suitable for consideration should be able to provide evidence of the following: * Degree / HND Qualified or be a Time-Served Engineer with relevant experience.
* A good understanding of process development and improvement * The ability to solve complex problems and run root cause analysis * Experience of implementing new processes or tools into an operational environment along with risk management experience.
The successful candidate will enjoy a salary of between £38,000 to £42,000 (DOE) + Excellent Benefits / Prospects (including Relocation Assistance) plus excellent prospects and an employment package that you would expect from a company that values its employees.
Do you have the courage to take on this challenge?



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