Company : Civica
Job Location : Leeds, England, GB
Posted on : 2020-09-13
Job Description :
Job Title: Customer Support ManagerLocation: Home/Leeds Salary: Competitive + benefits Do you have experience managing a team within a support desk environment? Do you have experience working to ITIL? Are you interested in joining a global software & solutions provider? If yes, then we have the role for you! Civica is currently recruiting for a Customer Support Manager to join the software business and manage the Customer Support Team in the delivery of contractual support services.
About The CompanyCivica is the leading provider of digital solutions and managed services for public sector and regulated markets.
We help organisations around the world to deliver better outcomes for people and places.
About The RoleYour role as Customer Support Manager will manage a small team of Analyst’s, you will also be responsible for Service Definition, Service Delivery & Customer Excellence! We are really interested in speaking to people who have strong team management and excellent customer relationship management experience within a Service Desk environment.
If you would like to find out more then please apply! Recognised Gold Standard ‘Investors in People’Civica’s exceptional team and culture sets them apart.
We company take great pride in our people and culture – supporting and celebrating the talents, qualities and vital contributions of everyone in the global team.
The company are recognised as Gold (standard) ‘Investors in People’Top 25 - Glassdoor 2019 Employees' Choice Best Place to WorkFlexible workingEmployee AwardsRange of benefitsCivica can offer a competitive salary & package and the opportunity join a leading software and solutions company that has gone through a sustained period of growth.
At Civica we recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status.
We are committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel.
We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers.