A2 Apprentice Administrative Officer - OR Southampton
: Job Details :

Company : UK Government - Insolvency Service

Job Location : Home Based, UK

Posted on : Wed, 16 Sep 2020 12:01:10 GMT

Job Description :

Our A2(AO) administrative officers work as part of busy support teams, dealing with a range of tasks on bankruptcy & compulsory liquidation cases. They manage their own case instructions, working closely with the technical staff in the office, to ensure that enquiries progress and information is updated to our databases in a timely & accurate way.

Successful applicants can expect to undertake a range of duties including:

  • Working as part of support teams dealing with a range of administrative matters on bankruptcy and compulsory liquidation casework.

  • Administering insolvency casework including management of instructions
  • Liaising with the court on applications and court hearings.

  • Dealing with members of the public, private sector firms (e.g. solicitors) by telephone, letter and in person.

  • Issuing initial notices, reports to creditors and other standard correspondence.

  • Liaising with specialist staff on technical matters.

  • Inputting and updating information on office databases.

Responsibilities The successful candidate(s) will:

  • Have the ability to work well as part of a team.

  • Be able to make decisions.

  • Use initiative and find solutions to problems.

  • Be highly organised, with the ability to prioritise tasks.

  • Be resilient and able to learn from experience.

  • Have clear communication skills, being able to appropriately deal with a range of stakeholders, both internal & external.

  • Have an eye for detail to ensure accuracy of information.

  • Have good IT skills, particularly in the use of MS Office applications (Outlook, Word & Excel).

We'll assess you against these behaviours during the selection process:

  • Delivering at Pace
  • Making Effective Decisions


Full time new entrants to the Civil Service and those Civil Servants on modernised terms and conditions will be entitled to 25 days leave increasing on a sliding scale to 30 days after 5 years’ service.

In addition to this you are entitled to 8 public/bank holidays plus an additional day for the Queen’s Birthday.

Competitive maternity, paternity and parental leave.

We also recognize the importance of a good work-life balance and offer flexible working and a family friendly approach to work.

Staff have access to an employee assistance programme, Workplace Wellness, for confidential, independent support and advice during difficult times in either their professional or personal life.

Your pension is a valuable part of your total reward package where the employer makes a significant contribution to the cost of your pension. Your contributions come out of your salary before any tax is taken. This means, if you pay tax, your take-home pay will not be reduced by the full amount of your contribution; and your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire.

For more information, visit www.civilservicepensionscheme.org.uk and www.civilservicepensionscheme.org.uk

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