Company : Sky Betting and Gaming
Job Location : Leeds, UK
Posted on : Mon, 14 Sep 2020 15:09:23 GMT
Job Description :
Working across the Customer Operations Strategy & Delivery teams, you will understand business problems, identify gaps and opportunities, and make recommendations for change that improve the customer journey and player safety.
You will translate business and/or customer needs into project objectives, features and requirements. And then work with stakeholders to define acceptance criteria and validate the proposed solution.
As a Business Analyst, you also play a key role in managing the backlog of initiatives; assessing the value of requests and ensuring those we take forward align with Customer Operations’ strategic objectives.How you will do it…
The ideal candidate will have experience of working in a BA capacity previously and, as such, will be able to demonstrate the following the key skills:
You will sit within the Customer Operations Strategy team but your work will span across the Customer Operations Delivery team also. This will involve you working with other business analysts, as well as project managers, analysts, managers and key stakeholders.
You will be required to use a variety of internal platforms and systems to support and document your work; however, full training and support will be provided for any systems you aren’t familiar with.What we can offer you…
Working within the Customer Tribe offers you the opportunity to have a direct impact on delivering strategy and positive changes that provide tangible benefit and protection for our customers. Safety and ease are two of the key strategic pillars at Sky Betting and Gaming and your work will really help drive improvement and performance in these areas.Pay & Benefits
We’re building and promoting a culture where difference is valued & everyone can be the best version of themselves.Mon to Fri – Standard
Job Location : Manchester
GCHQ are offering you the exciting opportunity to be an intelligence analyst in Manchester. We also look to accommodate reduced hours or job share options…
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