CARE OFFICE ADMINISTRATOR
: Job Details :


Company : Grace hospital 2 home ltd


Job Location : Belfast, NIR, UK


Posted on : 2020-10-18T00:00:00.000000000Z


Job Description :

Care Administrator Must be a car driver and have own vehicle.

Grace Human Resources — Belfast Northern IrelandCare Administrator (Office & Field Role)Due to growth and exceptional service, Grace Human Resources is looking to recruit a caring kind and compassionate person to help our service users to continue living within their home by providing support and care needed.

This is both an office role and a domiciliary care role combined with on call duties.

We are looking to recruit an extremely efficient administrator who is great with word and excel packages but also able to get hands on with providing personal care to service users within their own homes.

The role requires someone who is flexible to cover throughout the week and to help cover some weekends.

There is an on call system which will be part of the role and daily rota's.

This role requires someone who has previous hands on experience as a Carer but wants to now work in the office.

We are ideally looking for someone who has experience in working in a busy office environment, ideally as a Care Administrator, Care Coordinator or Field Care Supervisor within the domiciliary and Nursing care sector.

To be successful in this role you will need to have excellent customer service skills and have a positive attitude towards working in a closely knit Team and be someone who is able to be flexible in their approach to work.

This role may involve visiting customers from time to time but is mainly office based, as such we require applicants with a driving licence, has access to their own car and can effectively manage their own time.

For this role you will from time and in cases of emergency be required to deliver care to customers although this is not the main remit for this role and is more about the whole Team being prepared to put the customer first.

Main Duties & ResponsibilitiesCoordinate Carer schedules in advance and as required on a daily basis using an electronic rostering system (Training will be given on this)Coordinate and maintain monthly client schedulesAnswer each incoming call in a friendly, professional and knowledgeable mannerField new client enquiries over the phone in a knowledgeable manner, enter information into database and handover to the Registered ManagerDevelop and maintain relationships with both clients and CarersIdentify and report to the Registered Manager, areas of recruitment & retention neededEnter and maintain accurate client and Carer recordsProcess and mail initial service enquiry letters/brochuresCarry out audit checks on Carer paperworkBe available to cover calls if neededEnsuring that Carers are correctly using the electronic monitoring systemSupporting the Registered Manager in maintaining the training matrixParticipate in the out of hours “on call” rota equally across the TeamParticipate in other duties central to your role as directed by the Registered manager and the directors.

Participate in monthly quality auditing as directed by the Registered ManagerWe will offer the right candidate: An opportunity to gain qualifications including the care certificate and NVQ in Health & Social CareTraining from the basics in care to advanced levelProgression in the organisationMileage allowance for care dutiesFlexible working hoursEnhanced rates on weekends and bank holidays for care duties workedHoliday payPension scheme*Essential Criteria: Do you have an advanced level in word and excel packages?

Do you have a clean ACCESSNI/DBS?

Right to work in the UK?

Do you have a minimum 6 months administrative experience?

A full clean driving licence and access to your own vehicle?

If you meet all the above criteria please apply online with your CV or call us on:07852203668/ 07870513925Expected Start Date: 01/11/2020Job Types: Full-time, PermanentSalary: £15,000.00-£20,000.00 per yearCOVID-19 considerations:All required PPE will be provided and social distancing will be in place at the office.

Experience:administration: 1 year (Preferred)Work remotely:No




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