Central Authority Team Caseworker - IRC84780
: Job Details :


Company : Scottish Government


Job Location : Edinburgh, UK


Posted on : Wed, 16 Sep 2020 12:00:23 GMT


Job Description :

Administrative duties concerning international child maintenance casework and international child abduction casework. This will include:
  • Processing applications received from other countries.
  • Checking applications from Scotland and transmitting abroad.
  • Assisting with child abduction cases.
  • Dealing with enquiries on the telephone, by email, and in writing.
  • Liaising with other Central Authorities, members of the public, court staff, solicitors and
other Scottish Government Departments.
  • Managing your own caseload and being responsible for ensuring it is kept up to date.
  • Service of judicial documents both in Scotland and abroad.
  • Undertaking any general administration duties that arise.

Responsibilities Essential Criteria
1. Ability to work as part of a team and contribute to improving performance, whilst delivering on own objectives.
2. Ability to communicate well, build and maintain positive working relationships with internal and external stakeholders whilst working remotely.
3. Ability to work under minimal supervision and manage workload whilst paying attention to detail to ensure deadlines, and customer needs, are met.
4. Ability to manage and process sensitive information, sharing this when required with appropriate stakeholders in line with organisational procedures.

Benefits

  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension




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