Content Developer (37 hours x 52 weeks) (2 roles) (fixed term until 31 December 2021)

Company : Heart of Worcestershire College

Job Location : Worcestershire, UK

Posted on : Mon, 29 Jun 2020 15:43:56 GMT

Job Description :

  • The purpose of the role is:

    To Work as a crucial member of our team and supporting our award-winning approaches to blended learning, you will design, develop and launch online learning content that is bright, inventive, interactive and stimulating learning content.

    To monitor and maintain existing content and activelycontribute to the development and completion of new projects and content development.

    To be responsible for the production of digital learning content and work closely with other members of the team on a variety of subject matters to meet customer need and partner demand. To achieve this you will use appropriate rapid development tools to create learning material.

    • Develop and publish engaging digital learning modules across LMS systems using a variety of media.
    • Create engaging and interactive resources to meet service and business need using current e-learning software such as rapid development tools, images, graphics, video, audio, webcasts, podcasts, charts and other multimedia formats using Articulate, Adobe and other software.
    • Attend both internal and external meetings with other College representatives to consult on project goals and requirements to create innovative online learning materials
    • Modify content for use on other platforms, such as mobile phones or tablets
    • Be responsible for the refresh/amendment and adaptation of learning content and assessment material for existing e-learning modules
    • Produce and maintain detailed and accurate key content and project documentation including content outlines, storyboards, assessment material, asset lists and transcripts, during the project lifecycle using the assigned management tools
    • Provide regular progress updates to the project manager ensuring delivery of quality learning products on time and in budget
    • To take a lead role within the team on one or more aspect of the development process.
    • You will be required, to actively take on team duties over and above the standard development of content, these may include but are not exclusive to, administration tasks, curating video content, representing the college at external events and working with internal Heart of Worcestershire colleagues.
    • Work collaboratively with ILT team and sharing of CPD and good practice across the College
    • Work collaboratively to support the Project Manager and team to undertake reviews to make significant and ongoing improvements to the user experience of the Colleges blended learning content.
    • Support the Project Manager to work with key stakeholders (College staff, partners, commercial customers) to understand intended users/audience and advise on design decisions based on evidence.
    • Support the Project Manager to translate user needs and business requirements into proposed blended content approaches or services based on evidence.
    • Support and contribute to the design appropriate of structure & navigation in order to improve User Experience.
    • Explain complex technical issues to non-technical staff without using jargon.
    • Provide guidance, advice, training and solutions to a range of academic, research and support staff in the College.
    • Contribute to the identification and sharing of good and best practice to the sector via conferences, workshops, BLC/projects articulate training etc.
    • To assist the Project Manager in planning and development to ensure that the provision meets the needs of learners and stakeholder/partner/customer.
    • At all times represent the commercial and creative interests of Heart of Worcestershire College including industry awareness, competitor analysis and observing competitive sensitivities to ensure the creative and intellectual copyright of the College and it’s partners/customers is protected.
    • To assist in the identification of new training needs and tools for the development of online learning packages for the College in consultation with the Project Manager
    • To maintain high standards of customer service through effective communication and timely response, identifying and dealing with service issues and queries
    • Manage and prioritise own workload to ensure project deadlines are met
    • Ability to work on several projects at once, prioritising appropriately. Complete work to agreed specification, time and quality standards.
    • Work on own initiative within guidelines set by Line Manager.
    • Contribute to overall strategic and operational planning of the ILT projects area.
    • Ensure contents of all blended learning objects meet the College’s duty under the Disability Discrimination Act, General Data Protection Register and Freedom of Information Act.
    • Ensure copyright and other regulatory requirements are met.
    • To take direct responsibility for your own continuous professional development and keep up to date with developments in online digital learning tools and skills.
    • To take reasonable care for the health and safety of him/herself and for others affected by his/her work and to co-operate with the employer in ensuring that the Health and Safety responsibilities are carried out.


    • To commit to the safeguarding and promotion of the welfare of children, young people and vulnerable adults.
    • To participate in the College’s Performance Management Scheme and attend such training events as are necessary to enable him/her to carry out the duties of the job description.
    • To continually improve teaching, learning and assessment through proactive CPD and sharing best practice.
    • To actively participate in the College’s Quality System, including quality improvement strategies and initiatives.
    • To undertake such other duties as may be assigned commensurate with the grade and purpose of the post.
    • To take reasonable care for the health and safety of him/her and for others affected by his/her work.
    • To actively support College Safeguarding, Equality and Diversity policies.
    • To operate/conduct all HR tasks and functions within the principles of GDPR.
    • To be committed to the delivery of the College's Digital strategy.
    • To take reasonable care for the health and safety of him/herself and for others affected by his/her work and to co-operate with the employer in ensuring that the Health and Safety responsibilities are carried out.

    This Job Description is current at the date shown below, and is a guide to the work you will be required to undertake. In consultation with the post holder, it may be changed from time to time by the College to meet changing circumstances.

    June 2020


    The appointment is subject to the Conditions of Service for Business Support Staff.

    All successful applicants will undergo the following checks:

    • Enhanced DBS
    • 2 x References, one of which must be your current or most recent employer
    • Qualification validation check


    The salary range for this post is from £21,314 to 23,229 per annum. Your starting salary will be dependent upon your qualifications and experience. Once you have successfully passed your probationary period, your salary will increase within the salary band on an annual incremental basis, until you reach the top of the salary scale.


    The hours of work will be based on 37 hours per week, 52 weeks per annum.


    The post carries 25 annual leave days, plus eight public bank holidays plus a further five concessionary days as ‘leave to be taken at the Principal’s discretion’.

    After 2 years continuous service, your annual leave entitlement will increase to 30 days per annum.

    Please note that only in exceptional circumstances, with your Directors permission, will staff be able to take more than 3 consecutive weeks of leave in any leave year.


    The College operates an occupational pension scheme, namely the ‘Local Government Pension Scheme’.


    All newly appointed staff have to serve a 6 month probationary period. During the probationary period you will have to attend the Corporate staff induction day, a Teaching and Learning Induction session if you deliver learning and additional mandatory courses on: Equality & Diversity session, Prevent, GDPR, Safeguarding Training session and Health & safety training session. Failure to attend these will prevent you from successfully completing your probation.


    All candidates have to have 2 satisfactory references.


    The successful applicant will be home based initially with access to office in Worcester or Bromsgrove but may be required to work at other locations from time to time.


    The College will undertake qualification validation by writing to the appropriate educational institute. Only those qualifications which are essential for the post will be followed up.


    If you are required to obtain a qualification as a contractual requirement, the College reviews its CPD budget on an annual basis regarding availability of funds, and cannot therefore guarantee that newly appointed staff will receive either part or full funding for the course fees. However, student loan facilities are available.


    All staff are required to have a minimum level 2 qualification in both English and Maths. If you are not already in receipt of one or both of these qualifications, you will be expected to obtain it (them) during your employment at the College.


    The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to share this commitment. All newly appointed staff will be required to undertake safeguarding training during their probationary period.

    Heart of Worcestershire College adheres to the Department of Education’s guidance on ‘Keeping children safe in Education’. As part of your induction, you will be required to read and understand part 1 of this document.


    All successful applicants will be required to complete and pay for a Disclosure & Barring Service check. The costs of this check will be deducted from the applicants first salary payment from the College. The College adheres to the DBS Code of Practice and has policies covering the Recruitment of Ex-Offenders and the Secure Storage, Handling, Use, Retention and Disposal of Disclosures and Disclosure Information. Copies of these are available on request.


    The College is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.

    As an organisation we use the Disclosure & Barring Service (DBS) to assess the suitability of all prospective appointments. We undertake not to discriminate unfairly against any subject of a Disclosure on the basis of conviction or other information revealed.

    Applicants/employees are required to declare any pending criminal prosecutions they may have as well as any spent criminal convictions, cautions, reprimands and final warnings as defined under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. The only exception to this requirement is that applicants/employees do not need to disclose any ‘protected’ cautions, or convictions as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2013.

    Please read the ‘Guidance Note to applicants on disclosing information about cautions and convictions in their application’ document before you complete your application form.

    Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of any offences.


    All successful applicants will be required to undertake all mandatory training and update sessions and any appropriate training and development as required, including Health and Safety.


    HoW College is a Smoke Free environment from the effects of direct/indirect contact with smoking, including using the following:

    • Cigarettes
    • E-cigarettes
    • Vaporisers
    • Pipe smoking
    • Cigars
    • And all other associated smoking products


    Candidates with a disability should contact the HR Department before interview if they require any adjustments to be made for the interview and/or selection tests.


    A completed application form should be submitted. Curriculum vitae will not be accepted as a substitute.

    It would greatly assist the shortlisting panel if the information submitted on your application clearly identifies and demonstrates how your qualities match those listed under the essential requirements on the person specification.

    Please remember that it is not sufficient to merely repeat what is in the specification – you must show how you meet each requirement. You must also provide details under ‘previous employment’ which must include all employment undertaken since leaving full time education.

    Completed application forms should be submitted by 13 July 2020 via our website at


    The Interview date for this post is TBC; short-listed candidates will be notified with the details for interview. In view of the high cost of postage, it is not our intention to notify unsuccessful applicants. If you have not heard from us within four weeks of the closing date, please assume that your application has been unsuccessful and accept our thanks for your interest in applying. College reserves the right to withdraw a position before the closing date if the appointment has been arranged or no longer required.


    Please be aware that HoW College complies with the current Data Protection Act and is currently developing systems to ensure that we will be fully compliant with GDPR when this comes into force in May 2018. GDPR is a European wide update to the Data Protection Act, with more requirements and stronger enforcement. As such we expect all staff to fully comply with the requirements of these legislation. Failure to do so will lead to formal disciplinary action.

    Members of staff will be provided with guidance in relation to GDPR to ensure that full compliance is achieved and maintained within the College.

    Further information can be obtained by using the following link:

  • Person Specification Requirements

    Attainment (e.g. Qualifications, Experience)


    • Level 2 (at least) qualification in both Maths and English, or a willingness to gain


    • IT Qualifications and/or experience

    General Skills


    • Experience of working with Microsoft packages
    • Relevant experience in the field
    • Experience and knowledge of using a VLE in an educational setting
    • Experience of online authoring tools such as Articulate Storyline
    • Experience of using Adobe Creative Suite applications such as Photoshop, Illustrator and InDesign


    • Good organisation and prioritisation ability

    Specific Special Skills


    • Proficient in general IT skills and an ability and willingness to learn and develop new skills.
    • Good knowledge of learning principles and course design techniques


    • Excellent communication skills including written skills.
    • Strong design skills
    • Experience in designing and producing video content.
    • Experience in using Articulate Storyline or RISE software

    Disposition/Personal Qualities


      • Excellent team work and collaboration skills
      • An ability to lead projects
      • The ability to learn new systems and processes quickly, and to understand the business environment into which the post holder is deployed is essential
    • Dedicated and enthusiastic with a positive attitude. A self-motivated, creative and resourceful person.


    • Flexible, enthusiastic and adaptable
    • Ambitious for further development

    General Points


    No Essential General Points


    • Ability to travel as required

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