Customer Consultant
: Job Details :

Company : Yorkshire Building Society

Job Location : Tenby, UK

Posted on : Wed, 16 Sep 2020 12:01:10 GMT

Job Description :

We have an exciting opportunity within our Tenby Branch for a self-motivated Customer Consultant who is a team player and will be passionate about delivering excellent service to our customers. If you like people and enjoy delivering a high quality customer experience, you’ll enjoy working within our branch as a Customer Consultant.

This role is fixed term for 12 months, 35 hours per week, working across Monday - Friday 9am - 5pm and Saturdays 9am - 12pm

What You'll Do

As a Customer Consultant you will deliver an exceptional customer experience, whether you’re welcoming our customers in Branch or providing information on our products and services, you’ll always deliver an outstanding customer experience every step of the way making sure that what we do is always in our customer’s best interests.

Skills Required

  • A proven track record in delivering a fantastic Customer experience.
  • Previous experience of working in customer-facing sales environment.
  • Experience of building strong relationships with your customers.
  • Financial Services Industry knowledge (desirable, but not essential as training will be provided).
  • Good administration & PC skills.
  • Excellent team working skills.
  • Fantastic communication skills both written and verbal.
  • The ability to work with limited supervision.
  • Excellent attention to detail.
  • The ability to travel to other branches, as and when required.
  • GCSE Maths & English or equivalent.

Life at YBS

In addition to the usual benefits such as competitive salary, annual bonus and healthcare packages we offer you…

Flexibility – Whether it’s picking up the kids from school or catching that early morning yoga session we have you covered.

Celebrating Success – From everyday thank you cards, to our annual ‘Raising the Roof’ gala to celebrate our golden ticket winners we acknowledge our colleagues successes no matter how big or small.

Giving Back – Fancy 31 hours of paid leave a year to get involved in community activities? Together last year, we completed more than 11,000 hours of volunteering!

Inclusivity - We don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our colleagues, our customers and our community. We are proud to be an equal opportunities employer.


If you’ve got a solid background in providing excellent customer experiences and you want to develop a career in an empowering, respectful and supporting business then why not join us?

Our people are our heart and soul; we’re commercial and caring, big enough to offer you a challenge and small enough for you to make a real impact. We’re devoted to putting people first and doing the right thing by providing real help with real life.

We’d love to hear from you so why not apply today and be Your Brilliant Self!

Similar Jobs (3452)

Direct Line Group

Job Location : Leeds

We do pay additional shift allowances for consultants that are required to work unsociable hours in order to service our customers.

University of Salford

Job Location : Manchester

Careers Consultants respond accordingly to customer feedback gathered and analysed in relation to their advisory and curriculum development services.

Wren Kitchens

Job Location : Broadstairs

Confirm all details with customers prior to delivery and gain their sign off using our customer charters & contracts to ensure errors are minimised.

Save the Children

Job Location : London

Undertake feasibility studies, engaging with internal development teams and external suppliers, for achieving customer requirements through modifications to…

Wren Kitchens

Job Location : Bromley

Confirm all details with customers prior to delivery and gain their sign off using our customer charters & contracts to ensure errors are minimised.

Satellite Applications

Job Location : Didcot OX11

You are a curios individual passionate about growing long term, meaningful and value add partnerships with our customers. As a successful candidate, you:

Capita Plc

Job Location : Home Based

Strong commitment to customer service. Capita are looking for a 0365 Messaging Productivity Consultant - Homebased Role. Take ownership for technical delivery.

Wren Kitchens

Job Location : Manchester

Confirm all details with customers prior to delivery and gain their sign off using our customer charters & contracts to ensure errors are minimised.

Customer Consultant Jobs 2020, Yorkshire Building Society Jobs Near Me, Jobs in Yorkshire Building Society Company, Customer Consultant Jobs Near Me, Jobs in Tenby, UK. If you are looking for these jobs, click this button!

Disclaimer :This job is posted by the company : Yorkshire Building Society, and is aggregated from various online sources and displayed on this page. All the jobs displayed on, comes from Indeed and it's network through the API. We do no store any data from anyone. All the applicants will be guided to the original job posting and they will apply there itself. We are not taking any personal data such as resume, email or phone number from the applicants. Our motto is to provide jobs to as many people as we can.