Customer Service Assistant
: Job Details :


Company : Rocket Fuel Promotions


Job Location : London, UK


Posted on : Sat, 01 Aug 2020 16:08:47 GMT


Job Description :

We are currently looking for a target oriented Customer Service and Sales Assistant to join our team in London.

We are looking for a positive, ambitious and passionate individual to come forward and characteristically contribute towards the current team fit. You must be confident with all contact with clients/customers and be willing to take feedback and act on it.

Your role will be to carry out tasks that will generate leads and interest for our clients' products and product lines. This will be through face to face communication with new and existing customers.

Key responsibilities of the Customer Service and Sales Assistant

  • Keeping track of sales.
  • Regular sales reports.
  • Respond to questions from clients and customers.
  • Attend regular marketing team meetings.
  • Attend meetings with clients to discuss sales and marketing strategies.
  • Follow trends in marketing.
  • Establish and maintain a customer base for each client.
  • Provide consistent customer satisfaction.
  • Expand client base into a variety of different industries.

You will need skills such as:

  • High-quality customer service and communication skills
  • IT skills
  • Strong Task and time-management skills
  • Being creative and able to think outside the box
  • Persistence and reliance in decision making
  • Clear planning and organisational skills

In return for your efforts you will receive:

  • Opportunity to earn large bonuses for those performing well.
  • Career opportunities.
  • A variety of incentives and rewards.

If you look forward to join a team with a positive environment in London with everything required above, then please get in touch as soon as possible by sending your CV to our HR team.

Job Types: Full-time, Permanent

Salary: £19,000.00-£21,000.00 per year

Additional pay:

  • Bonus Scheme

Benefits:

  • Company Events
  • Flexible Schedule

Schedule:

  • Monday to Friday

Experience:

  • customer service: 1 year (Preferred)

Education:

  • A-Level or equivalent (Preferred)

Job Duties:

  • Answer incoming customer inquiries
  • Stay up-to-date on new products, services, and policies
  • Collect and report customer feedback to ensure that best practice is recognised and maintained
  • Engage with customers in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested



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