German Speaking Customer Support Specialist
: Job Details :


Company : BonBon Languages


Job Location : Huddersfield, UK


Posted on : Wed, 16 Sep 2020 09:04:53 GMT


Job Description :

German Speaking Customer Support Specialist

Huddersfield

Salary: £20 000 per annum

We are recruiting for a brilliant ecommerce business in the IT sector, who have a huge presence in Europe. They sell custom computers to Germany, France, Spain, Italy, Portugal and Poland. They mainly deal with the gaming market, but also sell to other businesses and universities.

They are enjoying great success and are now recruiting for a German speaking customer support specialist.

This is a customer service role, supporting German customers with basic queries, either technical or sales related.

The main tasks in the role

  • Responding to live chat and emails from German customers
  • Taking incoming calls from these customers
  • Dealing with specific problems from these customers
  • Assisting with customer service from UK customers when the German lines are quiet

The ideal candidate

  • Fluent/business level speaker of German
  • Customer focused – enjoys helping customers
  • Any experience with computers would be ideal but not essential
  • However an interest in working amongst computers is essential
  • Inquisitive and able to work with initiative
  • This would suit anyone with a mature outlook. If you want to change career into customer service, maybe from a more stressful job, you would really enjoy this

Working hours

  • 7.30am – 4pm Monday to Friday

What is good about working for the company

  • Excellent team environment with a friendly and supportive manager
  • Chance to work in a multilingual team of 10-15 people from all over Europe
  • Chance to use multiple languages if you speak them
  • Opportunity to progress within the business

Job Types: Full-time, Permanent

Salary: £20,000.00 per year

Schedule:

  • 8 hour shift

Work remotely:

  • No



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