Outpatient Receptionist & Health Records Clerk
: Job Details :


Company : East Kent Hospitals University NHS Foundation Trust


Job Location : Margate, UK


Posted on : Wed, 16 Sep 2020 12:04:49 GMT


Job Description :

An exciting opportunity has arisen within the Outpatient Reception Team and Health Records. Th role will be based at the Queen Elizabeth Queen Mother Hospital and predominately the Physiotherapy Reception, Sarre Unit. The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service.

The position requires face to face contact with patients in the Outpatients reception area, booking patients in for their outpatients appointments and other Outpatients administration duties.

The position requires the applicant to have knowledge of Microsoft Office alongside an ability to communicate effectively.

The job purpose also involves organisation of own work loads and contact with front line service users, members of the public and other external stakeholders in order to provide healthcare records for emergency admissions and outpatient’s clinics. Ensure all volumes of healthcare records are correctly tracked to the library to facilitate the on-line requesting of healthcare records. File healthcare records in the correct order within the libraries, maintaining accuracy to ensure future retrieval.

This post may support one or more team(s) (these could be Medical or non Medical staff). The focus of this role will include front line contact with members of the public, keyboard skills, data inputting and moderate use of display screen equipment.

This role may include some evening and weekend shifts.



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