Technical Implementation Consultant

Company : Northgate Public Services

Job Location : Home Based, UK

Posted on : Tue, 30 Jun 2020 09:10:56 GMT

Job Description :

Company Description
Here at NPS we have a simple set of values that sets out who we are as a company. We are:

Intelligent – we make the right choices
Involved – our enthusiasm creates energy
Innovative – we always ask what’s next

Our business is all about making lives safer, healthier, better managed and mobile

Our software underpins critical police, health, housing and local government services, ensuring delivery of the right data at the right time to protect and improve people’s lives.

We’re as committed to the positive social outcomes of our customers’ services as they are, which means we put people first. In the interfaces and systems we design, and the software support and development service we provide.

Our story

Across the world, billions of people every day rely on the services and benefits provided by their police, health services, housing and local government. Their home, welfare, wellbeing and security often depend on them.

We create and manage the software that connects people with these services. We design smart interfaces and data processes to ensure services are easy to use, always on, relevant, accurate and trusted.

Using internet, mobile and AI technology, we are designing new tools that maximise the positive experience people have of critical services, and helping to make sure they are safer, healthier, better managed, and able to organise their life on the go.

Working closely with our customers – the service providers – we define people’s needs today and in the future – and work intelligently to continuously improve our software products and data management.

Our software underpins the performance of our customers as they serve their customers. Our constant focus is making sure our software is stable, efficient, cost efficient and secure.

We’re proud of the role we play, improving people’s lives through dependable critical services. With a growing number of customers globally, we’re going to make a difference to millions of people more.

Based in the UK but working around the world, our 2,000 employees help improve the services that matter most.
We are now part of the NEC corporation, a leader in the integration of IT and network technologies that benefit businesses and people worldwide – this brings in new opportunities without limits for growth and innovation.

Job Description
Ensure appropriate governance to maintain solution baseline throughout the delivery life cycle
Provide implementation and consultancy to install, build and configure all system elements from software to hardware.
Provide post delivery support and technical training to internal and external staff.
Maintain implementation documentation to allow third parties to deploy software to the in-house standard
Maintain accurate quality records of customer project work, sufficient to allow seamless handovers
Manage problems through to resolution escalating proactively and formally as necessary
Maintain effective working relationships with customer and Northgate colleagues
Manage the customer so that customer understands their responsibilities within the project and ensuring that the customers fulfill their responsibilities
Manage directly the technical issues of assigned projects by interfacing with the technical personnel employed by the end user, the Main Contractor, suppliers, sub-contractors; within targeted quality bounds and to targeted timescales
Manage acceptance of the system or phase to ensure there is no dispute over the acceptance
Security clearance would be a huge advantage
Excellent communication skills, working with minimal direction but promoting an open flow of information so that all concerned are well informed;
Effective relationships builder, developing working relationships with clients and individuals in other business units;
Working knowledge of the project life-cycle, structured methodologies, and delivering projects on time to budget;
Organizes time effectively, determining the right resources needed to effectively perform job assignments;
Technically proficient working with and installing software Strong and professional attitude to working with third party suppliers
Open minded to technical and commercial opportunities
Strong decision-making skills;
Sales and commercially aware;
Microsoft Office.
Familiarity with the following technologies;
o Relational Database (SQL-Server, Oracle)
o MS-Windows Operating Systems
o Java
o Apache
o Tomcat
o Solaris/UNIX
**Please note applicants MUST be eligible to undergo government security clearance**
Additional Information
All your information will be kept confidential according to EEO guidelines.
Employees of Northgate Public Services are entitled to the following Company funded benefits:

Single Private Medical Cover (with the option to select family cover at an additional cost)

25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days

4 x basic salary life assurance cover

A Group Pension Plan with fantastic employer contributions

A selection of tax efficient flexible benefits to suit your individual needs

The role offers a competitive salary.


Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a D
Barring Service (DBS) check may also be required.

Northgate Public Services is an equal opportunities employer, welcoming applications from all communities.

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