Company : Pod Point Ltd
Job Location : London, UK
Posted on : Sat, 06 Jun 2020 22:14:54 GMT
Job Description :
Network Assurance | Up to £23k p.a. | Old Street, London (but working from home for now)
At Pod Point we’re changing the way people drive. We fundamentally believe that travel shouldn’t damage the Earth so we’ve made it our mission to install a Pod Point (an Electric Vehicle charging point) everywhere you park. To make that vision a reality, we need the brightest, most tenacious and most inspiring talent in the world - we are growing faster than the market and we need to maintain that velocity - that’s where you come in!The Role
We’re looking for an exceptional 2nd Line Support professional to join our growing team. This is a fantastic opportunity to work within a passionate team and have a big impact on the entire organisation. You will collaborate with the rest of the team to ensure that Pod Point’s network achieves the highest levels of network reliability and uptime. You will work closely with the other team members to provide solutions to our customers and clients which ensure top notch product reliability; you will report into the Technical Support Manager and will initially be based from home (at least until the risks of catching Coronavirus are reduced), but our office is based near Old Street Station in London and you’ll probably need to be able to commute there in future as and when required.What you’ll do
RequirementsWhat you’ll need
And if you’re not sure whether you’re what we’re looking for - send us your CV anyway! We love to hear from people who are passionate about what we do, and we always take the view that a good cultural fit (and mission alignment) is much more important than ticking all the “qualifications, skills and experience” boxes.
BenefitsOur culture is electric
At Pod Point we like to think we are anything but conventional. We have worked hard to create a rapidly-growing, constantly innovating, flat-structured world, where each employee can see the vital contribution they are making to the company. We knew from the very beginning that a rigid, corporate environment was never going to work for us, and we have stayed true to our word - we’re anything but.
We work hard; we’re not clock-watchers but equally you may find yourself working into the evening very occasionally. In return we’ll pay you well, give you complete ownership to shape the role, give you ground-breaking projects to work on and surround you with fantastic, talented people. We also provide the following benefits:
So, you may have noticed that the world is a little different right now. As such, there might be a few parts of this spec that appear a bit wishy-washy. We’re sorry about that and we’ll try to give as much clarity as possible as and when we have answers.
Our first priority (at all times, but especially during the COVID-19 pandemic) is to make sure we’re not unnecessarily exposing Pod Pointers to potential health risks, so for now the majority of our team is working from home and we’re not sure when it will be safe for everyone to return to the office. We are, however, continuing to look for candidates who are able to commute to the Old Street area of London when the world becomes a bit more safe. In the meantime, we’re conducting all interviews on Google Meet and are able to onboard new starters remotely.
We also realise it may seem daunting starting a new role remotely (and some people struggle with their mental health when working from home at the best of times) so we’ve put in place some extra initiatives whilst we’re in lockdown (for both “work” and “play”) to keep our culture humming.Final things to note
We like to deal directly with our candidates so no agencies please!
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