Customer Support Agent
: Job Details :


Company : Randstad


Job Location : Milton Keynes, Buckinghamshire, UK


Posted on : 2021-01-14T09:43:55Z


Job Description :

Do you wish to further develop your customer service skills within a leading financial services organisation? Are you looking to kick-start a career within financial services or would you like to transfer your current skill set to a customer focused role?

As a customer support agent, working for Marcus by Goldman Sachs, you will have the opportunity to use your skills and ideas to provide outstanding support to our customers.

Marcus by Goldman Sachs is the firm's consumer business, combining the entrepreneurial spirit of a start-up with 150 years of experience. You will play a vital role in servicing our customers and representing our brand.

Responsibilities:
  • Answer incoming calls from customers and applicants providing product information, account opening support as well as account maintenance
  • Build rapport with customers to resolve service issues and queries and deliver outstanding service to customers
  • Take ownership of customer enquiries and respond to escalated customer issues in accordance with agreed procedures
  • Communicate professionally and regularly with leadership and peers on the status of accounts and escalations
  • Meet established goals for all metrics, including call quality, productivity and customer acquisition by focusing on maximising service to customers Qualities:
    • A passion to deliver exceptional service to customers
    • Adaptable, high energy levels and desire to help others
    • Able to work independently in a team-oriented and fast paced environment
    • Good analytical and problem solving skills
    • Self-directed, driven and a positive attitude If you are interested, apply now!

      Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003



Similar Jobs (595)

Randstad - Dudley

Employment Type : Full-Time

good customer relationships. You will need to have a proven track record in a B2B Sales environment, be an excellent... Responsible for new business acquisition Maintaining and developing customer relationships Having full knowledge of services...

Posted on : Fri, 15 Jan 2021 08:43:23 GMT

Apply Now!

Randstad - Solihull, West Midlands

Employment Type : Full-Time

for their international customer service department. In this role you will be leading a team of Foreign Language Customer Support Executives... understanding of the customer support department processes, policies and procedures. Understanding the needs/wants of the...

Posted on : Fri, 15 Jan 2021 08:19:46 GMT

Apply Now!


Randstad - Milton Keynes

Employment Type : Full-Time

role? As a customer support agent, working for Marcus by Goldman Sachs, you will have the opportunity to use your skills...Do you wish to further develop your customer service skills within a leading financial services organisation...

Posted on : Thu, 14 Jan 2021 08:43:55 GMT

Apply Now!

The Descartes - Stockport, Greater Manchester

Employment Type : Full-Time

and partners around the world. Learn more at . Position Summary As a 1st/2nd Line Support Agent you will be part of the Client... and SLAs at all times. Prioritise tasks depending on situation. Maintain a high degree of customer service for all support...

Posted on : Thu, 21 Jan 2021 08:42:04 GMT

Apply Now!

Weber-Stephen Products Ltd - West London

Employment Type : Full-Time

the first quarter of 2021. We are renowned for fast, efficient and effective support and pride ourselves on our customer...After a successful 2020, we are preparing for another busy year and seeking out a team of exceptional Customer Service...

Posted on : Sun, 20 Dec 2020 08:03:03 GMT

Apply Now!

Engel & Völkers - Sunninghill, Berkshire

Employment Type : Full-Time

for your Marketing area, as well as support and guidance in achieving revenue. The International Engel & Völkers Lifestyle Magazine... of contact to the key handover. Property Sales Advisors benefit from an existing customer base and your requirements...

Posted on : Wed, 26 Aug 2020 07:18:55 GMT

Apply Now!

Customer Management Resourcing - South West London

Employment Type : Full-Time

Our client is looking for a Customer Support Agent, an individual who has experience in dealing with complaints... would be working for a renowned media company based in the heart of Leicester Square. As a Customer Support Agent, you will typically...

Posted on : Thu, 07 Jan 2021 23:21:52 GMT

Apply Now!

Meridian Business Support - Southampton

Employment Type : Full-Time

We have a exciting opportunity for an experienced Customer Contact professional as a 1st line Support Agent. Day... to day you will work as part of a helpdesk team that provide 1st Line support to UK and EU customers via internet-based...

Posted on : Fri, 01 Jan 2021 23:15:40 GMT

Apply Now!


Customer Support Agent Jobs 2020, Randstad Jobs Near Me, Jobs in Randstad Company, Customer Support Agent Jobs Near Me, Jobs in Milton Keynes, Buckinghamshire, UK. If you are looking for these jobs, click this button!



Disclaimer :This job is posted by the company : Randstad, and is aggregated from various online sources and displayed on this page. Our motto is to provide jobs to as many people as we can. For more details : contact@amazejobs.co