German Speaking Customer Support Agent
: Job Details :


Company : Randstad


Job Location : Newcastle, Tyne and Wear, UK


Posted on : 2021-04-08T09:16:22Z


Job Description :

German Speaking Customer Service Advisor

£20,000 plus

37.5 hours per week working 5 days out of 7 Hours from 9am - 11pm Monday to Sunday

Newcastle based.

The role:
I am ideally looking for a native german speaking customer service specialist to join a busy target-driven team

My client is an online gambling company that offers online casino to a range of markets,

Why we need you:
You'll be an ambassador for one of their new Casino brands, liaising directly with their players via email and live chat to answer their questions, resolve their queries; always providing fast, accurate, thorough and friendly responses.
You will strive to ensure the players; experience is a positive one, and finally you will be on top of your game, when having to inform players of any upcoming promotions.

Who are we looking for:
You need to have the ability to demonstrate excellent verbal and written communication skills in English (any other additional language is welcome) and to be customer-focused.
You should be highly-organised with great attention to detail and able to evaluate and prioritise customer demands.

As the ideal candidate, you will have:
They expect you to be familiar with MS Office, especially Word and Excel, and any relevant experience in online gaming, or online payment processing, is an advantage, as are additional language skills.

What is the plan for the Customer Support Agent role?
 Answer chats and emails to customers accurately and exceeding their expectations within the target timescales.
 Provide excellent customer service on our Casino products in an expedient manner
 Identify, research, and resolve customer issues.
 Be self-motivated use own initiative to be able to utilize available resources to improve knowledge and help customers.
 Work as part of a team to improve the overall performance of the Customer Service
 Provide all CSR duties in English
 Proven problem-solving skills
 High level of attention to detail
 Ability and desire to deliver exceptional levels of Customer Service
 Clear thinking and problem solving
 Flexible and willing to work daily/evening shifts

What happens next?
If you feel you are suitable and interested in this role please send your up-to-date CV and a covering letter explaining how you believe you would be a good fit the this position.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.



Similar Jobs (12)

Randstad - Newcastle

Employment Type : Full-Time

German Speaking Customer Service Advisor £20,000 plus 37.5 hours per week working 5 days out of 7 Hours from 9am... - 11pm Monday to Sunday Newcastle based. The role: I am ideally looking for a native german speaking customer service...

Posted on : Thu, 08 Apr 2021 07:16:22 GMT

Apply Now!

- Newcastle

Employment Type : Full-Time

German Speaking Customer Service Advisor £20,000 plus 37.5 hours per week working 5 days out of 7 Hours from 9am... - 11pm Monday to Sunday Newcastle based. The role: I am ideally looking for a native german speaking customer service...

Posted on : Thu, 08 Apr 2021 07:36:34 GMT

Apply Now!


Randstad - Newcastle

Employment Type : Full-Time

German Speaking Customer Service Advisor £20,000 plus 37.5 hours per week working 5 days out of 7 Hours from 9am... - 11pm Monday to Sunday Newcastle based. The role: I am ideally looking for a fluent German speaking customer service...

Posted on : Fri, 09 Apr 2021 07:35:46 GMT

Apply Now!

NL Recruitment - Canary Wharf, East London

Employment Type : Full-Time

Job title: Multi-lingual (Dutch, German and English speaking) Customer Care Agent Location: Canary Wharf, London... world. They provide call centre customer service and support on behalf of leading brands including baby care, adult care...

Posted on : Thu, 21 Jan 2021 06:52:54 GMT

Apply Now!

NL Recruitment - Canary Wharf, East London

Employment Type : Full-Time

Job title: Multi-lingual (Dutch, German and English speaking) Customer Care Agent Location: Canary Wharf, London... world. They provide call centre customer service and support on behalf of leading brands including baby care, adult care...

Posted on : Thu, 21 Jan 2021 00:49:24 GMT

Apply Now!

Kaplan - London

Employment Type : Full-Time

and Client Services Assistant (German speaking). As Marketing Assistant you'll assist to drive qualified traffic to Kaplan... Assistant you'll be responsible for delivering an exceptional customer experience to our agents and direct customers in German...

Posted on : Thu, 18 Feb 2021 05:11:11 GMT

Apply Now!

Kaplan International - London

Employment Type : Full-Time

and Client Services Assistant (German speaking). As Marketing Assistant you’ll assist to drive qualified traffic to Kaplan... Assistant you’ll be responsible for delivering an exceptional customer experience to our agents and direct customers in German...

Posted on : Thu, 18 Feb 2021 03:38:00 GMT

Apply Now!

Language Matters Recruitment Consultants - Buckinghamshire

Employment Type : Full-Time

German speaking Customer Service Executive/Logistics Coordinator to join their multilingual division in Buckinghamshire.... This is a great opportunity for a German speaking Customer Service Executive/Sales Administration professional with a passion...

Posted on : Thu, 14 Jan 2021 06:22:30 GMT

Apply Now!


German Speaking Customer Support Agent Jobs 2020, Randstad Jobs Near Me, Jobs in Randstad Company, German Speaking Customer Support Agent Jobs Near Me, Jobs in Newcastle, Tyne and Wear, UK. If you are looking for these jobs, click this button!



Disclaimer :This job is posted by the company : Randstad, and is aggregated from various online sources and displayed on this page. Our motto is to provide jobs to as many people as we can. For more details : contact@amazejobs.co