Graduate Customer Representative (12 month FTC)
: Job Details :


Company : Randstad


Job Location : Stockton-on-Tees, County Durham, UK


Posted on : 2021-05-02T09:11:07Z


Job Description :

Graduate Customer Representative (12 month FTC)
Sector: Financial Services

Working for a widely renowned enterprise within financial services, with a significant presence globally, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

The company are now looking for graduates with good telephony and communication skills to help them enhance relationships with their customers.

The Role: Graduate Customer Representative

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners, the Product team and customers. The successful candidate will be a personable problem-solver who is resourceful and highly organised.

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products.

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments.

Graduate Customer Representative – what you get:
  • A competitive basic salary £20.5k
  • Pension
  • Full bespoke training
  • Excellent scope for progression
  • Nights out / social events
  • Bonus / incentive scheme Candidate Requirements:
    • Educated to degree level
    • Experience over the phone and proven telephony skills
    • A collaborative attitude, combined with the initiative to work independently Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

      If you require this job specification or to apply in an alternate format, please visit the Pareto website.



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