Pensions Customer Service Advisor
: Job Details :


Company : Randstad


Job Location : Cardiff, Cardiff, UK


Posted on : 2021-01-14T09:25:48Z


Job Description :

I am working with a business in Cardiff who have seen positive growth and expansions in 2020, and have launched a pension service for their customers. They are now seeking a pension customer service whizz, who is able to bring with them a load of experience and expertise to join a customer care team.

This role of a customer service executive is based on the outskirts of Cardiff, offering a competitive salary dependant on experience, flexible working hours Monday to Friday 8am - 6:30pm with the occasional Saturdays, and holidays starting at 24 days + 8 days increasing 1 day per year.

Sounds good? It gets better. Other benefits of the customer service representative include:
  • Free on site gym
  • Free parking
  • Ministry of fun - loads of socials and events throughout the year
  • Games room
  • and much more! As a customer service representative you will be:
    • Providing an excellent service to new and existing customers, over email phone and web chat.
    • Explaining the services and products to customers in a clear and informative way
    • Processing transfers and payments from request through to completion What are we looking for?
      • Over 3 years experience ideally in a role within pensions
      • A team player and a whizz at multi-tasking
      • A passion for your self development and career, and helping the company succeed
      • You put customer journeys at the heart of everything you do If this ticks all your boxes, then apply today for the role of the Customer Service Representative today!

        Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.



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