Sales Support Administrator
: Job Details :


Company : Randstad


Job Location : Hinckley, Leicestershire, UK


Posted on : 2020-11-22T09:59:39Z


Job Description :

Are you an experienced sales support administrator looking for a new role? Do you like a lot of customer contact and setting up new accounts?

We are recruiting for a full time sales support administrator to work in a busy sales office in Hinckley. You will be working in a team of about 8 sales support/ customer service but in an office of around 35.

Your Responsibilities in sales support
  • First point of contact for their customer accounts
  • Controlling orders and/or entering orders manually
  • Correct administration of orders, credits, returns, customer assortments and prices
  • Liaise with customers on order status, products and product availability
  • Responsible for accuracy and recording of all documentation/information to customers (catalogue, price lists etc.)
  • Administration of pricing and quotations in the system and for issue to our customers
  • Support customer requests, orders, returns and complaints and seek to resolve within the agreed SLA per customer
  • Managing product ranges and prices per customer in the system
  • Creating and distributing reports on customers
  • Handling and evaluating credits and complaints, finalising/settling them and putting the credits through the ERP system.
  • Timely delivery of orders, minimising related costs
  • Checking whether operationally related contractual agreements with customers are kept (delivery term and service level, bonuses, possible claims) and escalating to manager where deviations are noticed
  • Analysing stock service level and taking actions when needed to improve this. Working on these matters with the Supply Chain Planner, responsible for the delivery service level of a particular product group
  • Analysing delivery service level and taking actions when needed to improve this. Working on these matters with the warehouse team. Escalating matters to the manager where necessary to ensure maintain SLA
  • Coordinating promotions and the introduction of new product ranges in relation to all teams (from order up to and including the delivery and any returns) and inform all customers when required
  • Support all Customer Service teams when required Your Skills/ Experience
    • Several years of experience in a similar position (Customer Service/Sales admin/Sales Support)
    • Experience in complaint handling
    • Experience in analysis/analytical reports
    • Understanding of customer accounts/ledgers
    • Good knowledge of Excel
    • Commercially minded
    • Experience of sales figures analysis
    • Great organisational skills
    • Experience with CRM/ excel Benefits to you
      • Up to £22,000 a year
      • Hours - Mon to Thurs: 08:30-17:00 Fri: alternating between 08:30-15:30 and 10:00-17:00
      • Parking on site
      • Pension scheme with employer contributions
      • 22 days holiday + BH If you think that this is the role for you…. Please click apply today!

        Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.



Similar Jobs (855)

Randstad - London

Employment Type : Full-Time

IT Sales Support My market leading IT company is looking for a IT data administrator to work for their busy Sales... team. As a sales support admin you will be supporting both the sales team and sales operations team by bridging the...

Posted on : Fri, 27 Nov 2020 08:54:07 GMT

Apply Now!

Randstad - Hinckley, Leicestershire

Employment Type : Full-Time

Are you an experienced sales support administrator looking for a new role? Do you like a lot of customer... contact and setting up new accounts? We are recruiting for a full time sales support administrator to work in a busy sales office in...

Posted on : Sun, 22 Nov 2020 08:42:58 GMT

Apply Now!


Randstad - Cardiff

Employment Type : Full-Time

Are you an experienced sales administrator who is on the lookout for their next role? Do you have over one years... is looking for support for their sales team. You will be approachable, hard working and have great attention to detail with the...

Posted on : Thu, 19 Nov 2020 08:22:10 GMT

Apply Now!

Blue Orchid Recruitment Ltd - United Kingdom

Employment Type : Full-Time

and collaborative team environment providing support to customers whilst processing sales orders and assisting internal customers... individual to join their existing sales team to assist with the administration and provide excellent customer service...

Posted on : Fri, 27 Nov 2020 08:46:06 GMT

Apply Now!

Tate - United Kingdom

Employment Type : Full-Time

PA / Sales Administrator Newton Abbot, Devon £20,000 to £22,000 To provide support for the Group Sales Manager... and sales team, as well as working alongside the administration team within a busy office. The role of PA / Administrator: PA...

Posted on : Thu, 26 Nov 2020 08:35:33 GMT

Apply Now!


Parexel - Nottingham

Employment Type : Full-Time

/ build contingency plan for lower than expected results. Work strategically with Marketing and Sales Teams to support...+ calls daily Create 8 to 10 qualified meetings per month Develops sales opportunities by researching and identifying...

Posted on : Sun, 22 Nov 2020 08:27:39 GMT

Apply Now!

Search Consultancy - United Kingdom

Employment Type : Full-Time

Sales Support Co-ordinator Central Edinburgh (Working remotely initially - office based from Mid-2021) Up... to £25,000 Permanent role The main purpose of this role will be to provide comprehensive administration support to the sales process...

Posted on : Thu, 19 Nov 2020 08:08:09 GMT

Apply Now!

Access Group - Brentwood, Essex

Employment Type : Full-Time

Cloud and Service Cloud across our Sales, Marketing, Customer Success and Support teams. This is a Customer Success...About the role: As part of our growth and operational efficiency improvements we have implemented Salesforce Sales...

Posted on : Wed, 18 Nov 2020 08:47:08 GMT

Apply Now!


Sales Support Administrator Jobs 2020, Randstad Jobs Near Me, Jobs in Randstad Company, Sales Support Administrator Jobs Near Me, Jobs in Hinckley, Leicestershire, UK. If you are looking for these jobs, click this button!



Disclaimer :This job is posted by the company : Randstad, and is aggregated from various online sources and displayed on this page. All the jobs displayed on amazejobs.co, comes from "Careerjet" and it's network through the API. We do no store any data from anyone. All the applicants will be guided to the original job posting and they will apply there itself. We are not taking any personal data such as resume, email or phone number from the applicants. Our motto is to provide jobs to as many people as we can. For more details : contact@amazejobs.co