Security Officer / Receptionist
: Job Details :


Company : Croma Security Solution


Job Location : Uxbridge, Hillingdon, UK


Posted on : 2022-09-23T04:16:05Z


Job Description :

Job Description:

Job Purpose

Croma Vigilant are offering an exciting opportunity for an experienced professional to join our expanding team.

This is a customer facing role and we are seeking candidates who are able to deliver a high standard of customer service. This position is based within one of our prestigious sites just outside London.

These exciting opportunities operate Monday to Friday 0830hrs till 1730hrs. Please note that the position in Uxbridge is a permanent position. The position in Uxbridge is temporary with a view to becoming a permanent post.

We offer a competitive rate of pay of £11.05 per hour and you will be entitled to 28 days holiday per year including bank holidays (this is pro rata for those who do not work full-time hours).

We offer a range of benefits such as Health Care options and a 24/7 confidential advice line. An SIA licence is required for this role.

Key Responsibilities
  • Provide 5 star customer service experience
  • Issue visitor passes using agreed sign in and out policies and procedures
  • Handle all incoming telephone calls and enquiries in an efficient and sincere manner
  • Provide concierge services e.g., booking of taxis on behalf of clients/Croma Vigilant employees where required
  • Anticipate clients’ needs/problems before they arise and that their expectations are met and exceeded each day
  • Flexibility to work and provide cover at short notice.
  • Provide a consistent professional service at all times
  • Communicate visitor/client arrivals to the relevant person/tenant in a prompt professional manner
  • Maintain a high security awareness at all times
  • Proactive CCTV monitoring Person Specification

    We are looking for someone with the following skills and experience:
    • Professional, highly driven, flexible, enthusiastic, proactive, self–motivated team player
    • Previous experience in a customer facing role
    • Excellent interpersonal skills and the ability to interact with people at all levels
    • Immaculate presentation
    • Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail
    • Must be able to pass an enhanced DBS check
    • Maintain and practice a high degree of confidentiality at all times
    • Computer literate
    • Have an acute sense of security awareness Training and Development

      Croma Vigilant is committed to the principles of Investors in People as a means of ensuring the continued efficiency of the service it provides. As part of the commitment, each employee has a responsibility to develop the skills, knowledge and ability required to meet the challenges of their own job and objectives in their development plan.

      Equal Opportunities

      Croma Vigilant is committed to ensuring equality of opportunity and to the principle that employees should be entitled to work free from intimidation or harassment.

      All employees have a responsibility not only for their own behaviour but for the behaviour of others regarding equality of opportunity. Any act of discrimination must be avoided and any incidents reported accordingly.

      The duties of the post may be varied by the deletion of any of the tasks specified or by the addition of associated work.



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